How far are you from Disney?

We are only 15 minutes drive from the Disney area and another 5 mins or so to each of the main main parks.  We feel we are far enough away to get away from the bustle but you can still hear the firework display some evenings way in the distance.

Here is a link to the location pages.

 

How many people can you accommodate?

We have capacity to sleep 8 people. We have 2 double bedrooms and 2 singles.

See a link to a plan of the villa.

How can we be sure you actually have a villa?

We are featured on several sites including being verified on Vacation Rentals.com. We have owned the property since 2001 and you can find our records on the Polk County property appraisal site.

We can also provide details of our local managing agents and other references if you require them.

You will also find us all over social media, so you can see we are real people

Do I need a car?

Yes, you really do need a car. There are no local public transport facilities. It is of course possible to catch a taxi.

We recommend you book a rental in advance of arriving at the airport if you are flying to the Orlando area.

Here is a link to a car rental site we have used.

How do I book with you?

Contact us if you wish to book.  You can check our availability first and we can quote you a price. Alternatively you can go to our Vacation Rentals listing and book online through them. They do request a booking fee, but you get piece of mind by booking through a website. We are happy either way!

We normally require a booking deposit of $250 or £150 a week to secure your booking. This is not refunded even if you cancel. You have to pay the balance around 8 weeks prior to your holiday.

If your holiday is quite soon  (less that about 2 months) we will ask you to pay the full amount. Please see our full terms and conditions for more details. We encourage you to take out travel insurance for un-forseen circumstances.

Once the balance is paid it is not refundable unless we are able to find alternative guests to take your booking.

We require a security Deposit or bond of $300  balance. We often take this as a separate transaction so we can return the money easily back to your card. If you break or damage something, please let us know so we can replace the item. We won’t charge you for any minor breakages and wear and tear.

You normally return the security deposit after our management company has been and inspected the property against our checklist.  We aim to return the deposit within 10 days, though it may take longer on some occasions due to the banks transfer systems and the websites which hold the deposit on our behalf.

Our terms and conditions are there to clarify the details. Please shout if any of it does not make sense.

What time is check in and check out time and do you have any flexibility?

You can check in after 4pm on the day of arrival, and you must leave by 10am on the day of departure.

Our cleaners have to clean and wash sheets etc in time of the next guests so it is important you leave by 10am. If you get prior permission we may have some flexibility, but you must ask us first. We will always try and help you but it will depend on when the next guests arrive and cleaning and maintenance schedules.

Are you compliant with the regulations and what about taxes?

Yes we are complaint with all the regulations, and have all the appropriate licences. We also pay the relevant sales and tourist taxes and are happy to do so. We have been owning since 2001. Occasionally the rules and regulations change and we have to change what we are doing but we proud to be fully compliant with the required regulations.

Where do I pick up the Keys from?

You don't need to pick up a key, we provide you with a code which gives you entry. We also have a physical key in a lockbox as a back up. 

Who can help me if I have a problem at the villa?

We have a great local managing agent who has been looking after our property for over 15 years. We will give you their details along with the security codes for access several weeks before your trip.

Do you have decent Wifi and is it free?

Yes we have a high speed internet access service provided by Spectrum.